Guides to flight delay and cancellation rights
Plain-English guides to EU261, UK261 and the US DOT refund rule — what you are owed, what counts as extraordinary circumstances, and how to claim without paying a fee.
EU261 Compensation Explained: Who Gets €250, €400 or €600
A complete guide to EU Regulation 261/2004: which flights are covered, the €250/€400/€600 amounts, the 3-hour delay rule, cancellations, denied boarding and the rights to care and refunds.
UK261 After Brexit: Flight Compensation in Pounds
How the UK version of EU261 works: which flights it covers, the £220/£350/£520 amounts, cancellations and delays, overlap with EU261, ADR schemes and the six-year time limit.
Extraordinary Circumstances: When Airlines Can Refuse Compensation
What counts as extraordinary circumstances under EU261 and UK261: weather, air traffic control, strikes, technical problems, bird strikes and knock-on delays — with the key Court of Justice cases.
Cancelled Flight? Refund, Re-routing and Care Explained
Your rights when a flight is cancelled or delayed for hours under EU261 and UK261: choosing a refund or re-routing, the 7-day refund deadline, meals, hotels, and what to do if the airline does not help.
How to Claim Flight Compensation Yourself, Step by Step
A step-by-step guide to claiming flight delay or cancellation compensation from the airline without a claims company: evidence, the claim, escalation to ADR or enforcement bodies, small claims and time limits.
The US DOT Refund Rule: When Airlines Must Give Your Money Back
How the US Department of Transportation refund rule works: cancellations, significant delays and changes, 3-hour and 6-hour thresholds, 7- and 20-day deadlines, bag fees, vouchers and what it does not cover.
Missed Connections and Long Delays: How EU261 Treats Multi-Leg Trips
How compensation works when a delay makes you miss a connecting flight: single bookings vs separate tickets, delay measured at the final destination, distance rules, non-EU legs and self-transfer risks.
Flight Claim Companies vs Claiming Yourself: An Honest Comparison
Should you use a flight compensation company or claim from the airline yourself? Fees, success, speed, when a company helps, how to check terms and what to watch out for.